Privacy Policy

Who we are

Controlled Solutions and Integration ("CSI," "we," "us") provides industrial automation controls engineering, control panel manufacturing, and laser engraving services. Our website is www.controlledsiok.com.

Information we collect

We collect information you provide directly when you:

• Submit a contact or consultation request — name, email address, phone number, company name, and the message you write.
• Order legend plates — name, email address, phone number, company name, plate configuration, and quantity.
• Complete a purchase — billing and shipping address and payment information. Payment card details are processed directly by Stripe and are never stored on our servers.

We do not use tracking cookies, advertising pixels, or analytics services.

How we use your information

• To respond to your inquiry or process your order
• To send order confirmations and status updates
• To contact you about your project if we need additional details

We do not use your information for marketing, and we do not sell or share it with third parties except as required to fulfill your order (e.g., payment processing via Stripe).

Data storage

Inquiry and order information is stored on secured servers hosted by Railway (railway.app). Payment processing is handled by Stripe, Inc. and is subject to Stripe's privacy policy.

Retention

We retain inquiry and order records for as long as necessary to fulfill your request and meet any applicable legal or accounting obligations. You may request deletion of your information at any time by emailing us.

Your rights

You may request access to, correction of, or deletion of any personal information we hold about you. Contact us at Zach@controlledsiok.com and we'll respond within five business days.

Contact

Controlled Solutions and Integration
Zach@controlledsiok.com